Step 1
Analyse
We get to the bottom of the problem before we build anything. What a process actually needs rarely shows up in the brief.
Engineering agency for e-commerce and pharma
We build what's missing between your systems.
total10 is a small, specialised engineering agency. We connect, unify and automate processes, in pharma just as much as in e-commerce. One way of working, two worlds.
E-commerce and digital
Shops, content and automation for SMEs
one way of working
Pharma IT
Business applications that complete SAP
How we work
Understand first. Then give the best answer, not the fastest one.
What sets us apart isn't a single technology. It's the route we take to get there.
Small, focused, hands-on. You work directly with the people building it: no junior team, no hand-offs. Who's behind it and how we got here: about us.
Step 2
Research
We look for the best way to solve it instead of reaching for a standard template. The right answer beats the obvious one.
Step 3
Build to last
We build so every step stays traceable and the whole thing holds up, two years on and beyond.
Two routes in
One team, two worlds.
Pick your entry point. The same engineering discipline sits behind both.
E-commerce and digital
Shops that sell. Content that ranks.
Online shops on Shopify and Shopware, content, SEO and automation for SMEs. We run our own shops in production, on the same stack we recommend to you.
See e-commerce and digitalPharma IT
Software that completes rigid systems.
Non-GxP business applications, interfaces and portals that complete SAP landscapes, digitise processes and bring order to unclear projects.
See Pharma ITNeither a shop nor pharma? We build business applications and bespoke software for any industry that processes data and automates workflows. Built to measure
15+
years of e-commerce, web and development
24 h
to a reply on your enquiry
since 2016
pharma business applications in operation
ISO 27001
data centre in Germany, DPA under GDPR Art. 28
The hardest proof is our own operation: we run our own online shops in production, on exactly the stack we recommend to our clients.
Portfolio
Selected references
Reference
rollenrampe.de
rollenrampe.de is a total10 GmbH B2B specialist shop for till and receipt rolls, thermal paper, thermal labels and cleaning forms, organised as a multi-shop cluster with seven industry-specific sales channels on a single Shopware 5 platform.
View projectReference
rasensamen-kaufen.de
rasensamen-kaufen.de is a total10 GmbH specialist shop for lawn seed, wildflower meadows, livestock and horse-pasture seed, and lawn fertiliser. Online since 2016, with objective variety data based on official lawn trials from the German Federal Plant Variety Office (Bundessortenamt).
View projectReference
samen.de
samen.de is a Shopware 5 shop built and run by total10, showing what's possible when technology and industry know-how work hand in hand. We're responsible for the technology, layout, content and conversion optimisation. As experienced operators of our own shops, we know what actually matters: measurable performance, strong UX and sustainable growth.
View projectCase Studies
Proof in practice
Case Study
One QR code on every appliance: from EU obligation to service portal
Since 2021, every EU energy label has had to point via QR code to the European product database, EPREL. For an international household-appliance manufacturer, we turned that into more than a compliance box-tick: a QR platform that routes every scan to the right destination depending on context, and a multilingual service portal covering over 600 products, both living off the same data foundation.
Read the case studyCase Study
The self-driving content machine
An established mid-market online shop with several thousand specialist products that need real explanation, multiple country shops and a large trade magazine faced a scaling problem: high-quality, search-strong content, complete with imagery, internal linking and multiple languages, can't be produced by hand at the volume required. We built a fully automated content machine for it that generates, illustrates, translates and even voices articles, running autonomously round the clock.
Read the case studyCase Study
Straight to the patient, without ever touching their data
Pharma manufacturers have to get material to the people at the other end of the supply chain: doctors, pharmacies and patients. The sensitive part is the data. Whoever's ordering is often a patient, and a manufacturer neither wants nor is allowed to manage their details. We build lean, gated ordering microsites that solve exactly that: patients and healthcare professionals request free material directly, the manufacturer never sees their data, and fulfilment runs fully automatically through the logistics provider.
Read the case studyVoices
What clients say
total10 impresses us with their professionalism and sheer expertise. Communication stays uncomplicated and solution-focused. The team isn't out to rush through tasks; they build results that hold up and win us over as a client. We're looking forward to bringing more innovative ideas for our online shop to life together.
Birte Mai
Project Lead / Technical Marketing
We've been working with total10 for many years, and it's always been fast and effective. t10 looks after and builds everything our various shops need. Lately, AI has been coming up more and more. What total10 makes possible there goes far beyond anything we'd imagined ourselves. Anyone on board now is years ahead of the competition. Anyone who isn't will be left behind.
Hendrik Pahl
Managing Director
total10 is the complete package when it comes to building online shops. We've now been working together on Shopware template development for many years. One team covers every stage of the concept work, from the first layout through to the technical build of the desktop and mobile versions. Whenever special requests, adjustments or individual questions come up, t10 is there with advice and hands-on help, turning ideas into visuals in their uncomplicated way, just as the client pictured them. From me, t10 gets a full 10 stars.
Carmen Sponholz
Graphic Designer for Battle Merchant
Let's talk about your project.
Pharma process or online shop, tell us where it's stuck. We'll reply within 24 hours.